Training Topics & Content
Improving People & Business Performance
Training Topics - What We Do
Because of our vast, extensive experience we have expertise in many fields.
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Maybe some of the best content on the market........fresh, real & relevant.
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Sales, Leadership, & Personal & People Skills
We have immersed ourselves in so many areas of business, to a very high level, and from this experience, we can deliver such a diverse and wide range of services.
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With over 40 years of combined experience in Selling, Business Management, Business Ownership, Management, Operations, Marketing, Factory Floor, CEO to Customer Services, Strategy, Vision, Mission and Value Statements, and beyond.
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Our life is full of people & always has been.
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Richard & Kelly Klein Ovink
Here's 'what' we do.......
Sales & New Business Development Training
We've been successful salespeople, and we still sell today.
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We're amazing at guiding, coaching, and training salespeople.
We target the skills and behaviors that create the greatest impact. We work with new, and all the way through to highly experienced salespeople.
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We love salespeople and the energy they have. Our skill is in harnessing that energy in the right direction.
Our practical, entertaining and engaging approach develops trust. Let us be the guide, motivator and trainer of your Sales People.
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What Peter said about our training..............
"FUJIFILM have a energetic, active and creative sales force. Training On Demand tailored and delivered energetic workshops that totally engaged our group, had immediate impact and added skills at all levels of experience.
We ran sales, negotiating and persuasive presentation workshops that generated excellent buy in, and boosted confidence all round in a difficult economic climate."
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Peter Bonisch - Sales & Marketing Manager - FujiFilm
Leadership & Management Training
We've first-hand experience in Leadership & Management:
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Leading and managing a team can be challenging.
We understand the high level of demand and requirements managers face. We know where to start, what's important, and what's required to lead and manage others. It's from this understanding that we develop our training. No two situations or people are the same and so our content is highly tailored to each company and person we work with.
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Our clients consist of CEO's, Directors, MDs, Sales and Marketing Managers, Operations Managers, Team Leaders, and newly appointed Managers.
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We run Leadership & Management programmes, one-off workshops focused on a particular skill, discipline or behaviour. Or we work with individuals on an ongoing coaching and mentoring basis. Whatever the requirement, we can create a programme to suit.
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What Ryan said about our Leadership training..............
"Kelly and Richard from Populus have been training and developing our team for a number of years now. The content is exceptional. Populus training has been an extremely helpful tool to up-skill our staff as our company has grown quickly and we need our people's ability to keep up with our company growth. We’d highly recommend their services, especially for management and sales training."
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Ryan McQuerry - Director - Outside In
Customer Service Training
We've had significant experience in delivering and training customer service roles.
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One key is in creating the most positive outcomes for all customers.
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It's so much more than just about efficient transactions. It's also about the net impression or feeling at the conclusion of each interaction. If you can grow your customer satisfaction levels, you'll grow your business.
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We know the skills and behaviors that help people develop their ability to better understand each and every customer and their individual specific needs
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Let us help you and your team.
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How we deliver and facilitate our training:
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What Lance said about our training..............
The tremendous difference that working with Populus has made is evident in the quality of output, and a new willingness of our staff to engage new tasks.
We have a real unity towards continuous improvement and a stronger team spirit after using the training and development which Populus Training on Demand has to offer. Highly recommended.
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Lance Bridgford - Country Manager - Locker Group
Personal & People Skills Training
We love seeing people improve who they are and improve their ability to deal with all people and life situations more effectively........
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Growing interpersonal skills, behaviors and disciplines can generate completely different outcomes.
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We cover it all.......Time management - Speed reading people - Personalities including Extended DISC - Emotional intelligence - Key business and personal communication skills - Business assertion - Conflict resolution - Delivering highly effective presentations - Negotiating - Persuasion - Building self-confidence - Clever conversational questions - Transactional analysis - Building trust and rapport - Prioritisation - Circle of influence - Values - Business motivators - Telephone skills - Email writing - Body language - And so much more...............
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It's in the Consciously Competent that all our training & development fits within. We work with you to develop the skills and behaviors to deal with all business situations confidently, allowing you to generate the best possible outcomes.
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How we deliver and facilitate our training:
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"Populus has provided excellent training and development through numerous workshops for our 20 -30 middle managers. They are always engaging and connect with every person in the room.
Heather Jones - HR Manager - Douglas Pharmaceuticals